Adults-only hotel with a coffee shop and a restaurant A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space. Change of towels is available on request. EtxeAundi Hotel Boutique offers 21 air-conditioned accommodations with safes and complimentary bottled water. 60-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, printers, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet
Laundry
Policies
Check-in
Check-in start time: 4:00 pm; check-in end time: 8:00 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available late check-out fee: eur 10
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are available for eur 30 per night.
Payment Policy
Fee for continental breakfast: approximately eur 15 per person pet fee: eur 15 per pet, per day service animals are exempt from fees late check-out fee: eur 10 rollaway bed fee: eur 30 per night hosted evening meal: eur 35 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets pets allowed for an extra charge of eur 15 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property uses a grey water recycling system and eco-friendly cleaning products
Reviews
Sep 5, 2025 02:04:30 AM
Review Score:
4
Summary: My wife and I booked two rooms, one for us and another for my father in law. His room was on the 2nd floor and ours was on the 1st. Both rooms were comfortable and well appointed. I loved that there's a hotel play list on Spotify and appreciated the special attention for our dog once in the room.
What ruined our stay was the incessant creaking of floorboards from the room above us, the mechanical noise from the air-conditioning and the night long spot lights from the industrial facility behind the hotel. I am pretty relaxed about most things but honestly i have never had a worse night sleep. The next morning I checked the hotel reviews and saw this is a frequent complaint for rooms on the 1st floor. When we told reception how bad the noise was, we'd even recorded it on my mobile it was so bad at one point, they made out like they were surprised. They gave a shrug and that was all they wanted to hear. I am still honestly shocked. This was supposed to be a lux stay, but it was not.
We had dinner in the restaurant the night we arrived. The food was good but very standoffish service. Breakfast the next day was ok, but nothing to rave about.
Check in was fine, but the 4 or 5 chaser emails and then additional text messages before arriving to help make checking simpler for staff (scan your own passport type things) were just a bit officious. If you're paying for a lux hotel, I expect it needs to be relaxing and not work before arrival.
See All Reviews
Reviews
Sep 5, 2025 02:04:30 AM
Review Score:
4
Summary: My wife and I booked two rooms, one for us and another for my father in law. His room was on the 2nd floor and ours was on the 1st. Both rooms were comfortable and well appointed. I loved that there's a hotel play list on Spotify and appreciated the special attention for our dog once in the room.
What ruined our stay was the incessant creaking of floorboards from the room above us, the mechanical noise from the air-conditioning and the night long spot lights from the industrial facility behind the hotel. I am pretty relaxed about most things but honestly i have never had a worse night sleep. The next morning I checked the hotel reviews and saw this is a frequent complaint for rooms on the 1st floor. When we told reception how bad the noise was, we'd even recorded it on my mobile it was so bad at one point, they made out like they were surprised. They gave a shrug and that was all they wanted to hear. I am still honestly shocked. This was supposed to be a lux stay, but it was not.
We had dinner in the restaurant the night we arrived. The food was good but very standoffish service. Breakfast the next day was ok, but nothing to rave about.
Check in was fine, but the 4 or 5 chaser emails and then additional text messages before arriving to help make checking simpler for staff (scan your own passport type things) were just a bit officious. If you're paying for a lux hotel, I expect it needs to be relaxing and not work before arrival.
VIPS Trade Consultancy SL
Nov 19, 2024 10:15:22 PM
Review Score:
10
Summary: New hotel, nice hostess, well equiped lounge, nice big rooms, large shower, restaurant on site. We had a very comfortable stay
Ian
Nov 4, 2024 12:06:13 AM
Review Score:
4
Summary: Let me start by saying very clearly that I really dislike giving a bad review. I also don’t like moaning people who complain about the small things in their stay.
This is a great hotel and building. They are lovely rooms. Clearly considered and classy renovation. Faultless in that respect.
Restaurant was good but very limited choice. If staying more than 1 night I would have struggled to eat there each night. A little remote for other dining options.
Our issue and subsequent rating is with the noise! We had a 1st floor room and there were people staying above us. You could hear every movement and every single noise. As it’s a conversion the creaking is constant.
We didn’t sleep well at all. One of the worst nights sleep in a hotel I have had. Never again. After an 8 hour drive to get there and then another 5 hour drive the next day, it was a bit of a disaster!
Such a pity considering the actual hotel and decor and renovation were fantastic.
Maybe go and have dinner there but don’t book to stay!
Marion
Sep 18, 2024 04:53:28 PM
Review Score:
10
Summary: Beautiful atmosphere, peaceful accommodation, off the beaten track, but worth the extra km to reach it. Uncomplicated check-in, accommodating my late arrival.
Ian
Jul 8, 2024 03:54:05 PM
Review Score:
10
Summary: Modern conversion of an old large barn, with attached restaurant.
Asher Harrison Joshua
Dec 1, 2023 10:28:45 PM
Review Score:
4
Summary: Lovely boutique hotel located close to the rural town of Oñati and the Sanctuary of Arantzazu. The hotel is well located both within the Basque countryside but also within walking distance of the town (20 minutes), which affords many bars and restaurants (indeed a disproportionate number for so a small a town - I counted about 20!) I enjoyed the scenery and going on walks in the countryside and there's even the Usako waterfalls a 15-minute walk away. The hotel is well equipped with a restaurant on site. My room was very spacious and extremely comfortable and well equipped.
Darrel
Sep 7, 2023 12:23:40 AM
Review Score:
5
Summary: I enjoy small boutique hotels and this one is a charm. Everyone was friendly, the restaurant is not to be missed. The room was spacious, the towels and bed linen are very soft. The manager was wonderful with a quick check in and helping me figure out how to make the coffee machine work, (coffee is free). I will definitely stay here again.
Christopher
Jul 16, 2023 02:04:53 PM
Review Score:
5
Summary: We returned to this hotel because it was so good the first time. Lovely surroundings excellent staff and the food is great. Thank
You
Richard
Jul 13, 2023 06:10:24 PM
Review Score:
5
Summary: Really friendly staff despite a bit of a language barrier. Clean, airy rooms.
Beautiful location and an easy drive from Bilbao airport.
Good breakfasts - either pay for an all you can eat, or just select a few items.
Very good food in the restaurant.
We left something when we left and they quickly found it and posted it.
Would more than happily return or recommend.
