Crowne Plaza Festival City by IHG | Hotel in Dubai

| 9.4 (1001 Reviews) |  1 Bathroom
Dubai Festival City Hotel | Crowne Plaza Festival City by IHG

Hotel in Dubai Festival City, Dubai

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and free train station pick-up. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Crowne Plaza Festival City by IHG offers 316 accommodations with minibars and safes. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Bathrobes
  • Towels
  • Eco-friendly toiletries
  • Hair dryer
  • Bidet
  • Private bathroom
Bedroom
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Desk
  • Connecting rooms available
  • Safe
  • Slippers
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Bulk dispenser for toiletries
  • Free newspapers
  • Water-efficient showers only
  • Soundproofing
  • Iron/ironing board
  • Local maps
  • Eco-friendly cleaning products provided
  • LED light bulbs
Breakfast
  • 24-hour room service
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 112 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
Parking
  • Wheelchair-accessible parking available
  • Limo/town car service
  • Free self parking on site
  • Onsite parking includes off-street options
  • Free roundtrip train station shuttle from 6:00 AM - midnight
  • Electric car charging station on site
  • Free area shuttle up to 10 kilometers
  • Train station shuttle at scheduled times
  • Free valet parking on site
Accessibility
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Wheelchairs available on site
  • Accessible train station shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Golfing
  • Children's pool
  • Steam room
  • Outdoor pool
  • Full-service spa
  • Fitness center
  • Bike storage
  • Hot tub
  • Sauna
  • Bike parking
  • Shopping
Entertainment
  • Plasma TV
  • Premium channels
General
  • Computer station
  • Conference center
  • Business center
  • Meeting rooms - 11
  • Water dispenser
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Ballroom
  • Free newspapers in lobby
  • Banquet hall
  • Arabic
  • Portuguese
  • French
  • Hindi
  • English
  • Italian
  • Russian
  • Spanish
  • Turkish
  • Filipino
  • German
  • Chinese (Mandarin)
  • Romanian
  • Water dispenser
  • Smoke-free property
  • Comprehensive food waste policy
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
Guest Services
  • Children's pool
  • In-room child care (surcharge)
  • Outdoor pool
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Free area shuttle
  • Snack bar/deli
  • Free cribs/infant beds
  • Soundproofed rooms
  • Luggage storage
  • Tour/ticket assistance
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
  • Laundry facilities
  • Dry cleaning service
  • Concierge services
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • BBQ grill(s)
  • Pool umbrellas
  • Rooftop terrace
Spa
  • Body wraps
  • Massage - prenatal
  • Couples treatment room(s)
  • Body treatments
  • Manicures and pedicures
  • Detox wraps
  • Hot tub
  • Spa open daily
  • Facials
  • Massage/treatment rooms
  • Body scrubs
  • 10 treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aed 150.0 per stay. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately aed 112 per person rollaway bed fee: aed 150.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses eco-friendly cleaning products

Reviews

Sarah
Mar 31, 2026 01:04:43 AM
Review Score:   10
Summary: We absolutely love this hotel and wouldn’t stay anywhere else. We cannot wait to stay again this year for 2026. If you love Christmas you will love spending it in Dubai as it’s the most Christmassy destination we have ever been.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Number of bedrooms - 1, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Suite (Diplomatic)
Room Size: 1292 square feet m2
1 Twin Bed
Suite (Diplomatic)

General

Square meters - 120, Water view, Room and bed type depend on availability check-in, Ping - 36, Square feet - 1292, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed
Room Size: 334 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Square meters - 31, Ping - 9, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 334, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Standard Room, 2 Twin Beds
Room Size: 334 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

Square meters - 31, Ping - 9, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 334, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Premium Room, 1 King Bed (Waterfront View)
Room Size: 388 square feet m2
1 King Bed
Premium Room, 1 King Bed (Waterfront View)

General

Water view, Number of bedrooms - 1, Ping - 11, Room and bed type depend on availability check-in, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Twin Beds (Waterfront View)
Room Size: 355 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds (Waterfront View)

General

Water view, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 355, Extra bed count 1, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Suite, 1 Bedroom (Waterfront View)
Room Size: 893 square feet m2
1 King Bed
Suite, 1 Bedroom (Waterfront View)

General

Water view, Square meters - 83, Number of bedrooms - 1, Room and bed type depend on availability check-in, Ping - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 893
Standard Room, 1 King Bed (Waterfront View)
Room Size: 355 square feet m2
1 King Bed
Standard Room, 1 King Bed (Waterfront View)

General

Water view, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Standard Room (Waterfront View)
Room Size: 366 square feet m2
1 Twin Bed
Standard Room (Waterfront View)

General

Water view, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 366, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Ping - 10

FAQ's

Is this Dubai Festival City hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Dubai Festival City hotel have a swimming pool?

Yes, this Dubai Festival City hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Dubai Festival City hotel?

Best-rates for the Dubai Festival City hotel starts from $84 per night with includes Guest Services, Parking, Balcony/Terrace, Wellness Facilities, Barbecue/Outdoor Cooking, Child Friendly, Laundry, Wheelchair Accessible, Security/Safety, Business Services, Spa, Hot Tub, Air Conditioner, Accessibility, Transportation/Shuttle, Sports/Activities, Restaurant, Breakfast, Internet, Kitchen, Pool, Bedding/Linens, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Dubai Festival City hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Dubai Festival City hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Dubai Festival City hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Dubai Festival City hotel?

Based on the information reported by the owner or manager, the Dubai Festival City hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Dubai Festival City hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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