The Pacific Sutera Hotel | Resort in Kota Kinabalu

| 8.4 (999 Reviews) |  1 Bathroom
Downtown Kota Kinabalu Resort | The Pacific Sutera Hotel

Resort in Downtown Kota Kinabalu, Kota Kinabalu

Spend the day at The Pacific Sutera Hotel's private white sand beach, relax by one of the 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
The Pacific Sutera Hotel offers 500 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Kota Kinabalu resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.


Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and 3 indoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Deep soaking bathtub
  • Bidet
  • Bathrobes
  • Rainfall showerhead
  • Hair dryer
  • Towels
  • Separate bathtub and shower
  • Designer toiletries
Bedroom
  • Memory foam mattress
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Air conditioning (climate-controlled)
  • Desk chair
  • Slippers
  • Phone
  • Individually decorated
  • Free newspapers
  • Individually furnished
  • Safe
  • Desk
  • Laptop-friendly workspace
  • Iron/ironing board
  • Connecting rooms available
Breakfast
  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 80 for adults and MYR 40 for children
  • 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Minibar
  • Electric kettle
  • Coffee/tea maker
  • Free bottled water
Parking
  • Free self parking on site
  • Free shopping center shuttle
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Wheelchair-accessible van parking
  • Elevator
  • Phone accessibility kit
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator door width (inches): 8
  • Wheelchair-accessible concierge desk
  • Magnifying mirror
  • 10 on-site accessible parking spaces
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk height (inches): 12
  • Toilet grab bar height (inches): 12
  • Well-lit path to entrance
  • Wheelchair-accessible parking
Activities
  • Scuba diving
  • Snorkeling
  • 3 outdoor pools
  • Billiards/pool table
  • Golf driving range
  • 3 indoor tennis courts
  • Full-service spa
  • Playground
  • 3 outdoor tennis courts
  • Racquetball/squash
  • Yoga classes
  • Sauna
  • Tennis
  • Volleyball
  • Children's pool
  • Golf course
  • Arcade/game room
  • Fitness center
  • Fitness classes
Entertainment
  • Cable/satellite channels
  • Premium channels
  • LCD TV
General
  • Meeting rooms
  • Conference space
  • Business center
  • ATM/banking services
  • Grocery/convenience store
  • Elevator
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Free newspapers in lobby
  • Malay
  • Japanese
  • English
  • Korean
  • Chinese (Mandarin)
  • Indonesian
  • Beach towels
  • Designated smoking areas (fines apply)
Guest Services
  • 3 outdoor pools
  • Grocery/convenience store
  • Children's club (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide
  • Children's pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Playground
  • Rollaway/extra beds (surcharge)
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Golf lessons
  • Wedding services
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Hair salon
  • 24-hour front desk
  • Tennis lessons
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Pool umbrellas
  • Garden
  • Pool sun loungers
  • Terrace
  • Private beachfront location
  • Marina onsite
  • Beach umbrellas
Spa
  • Manicures and pedicures
  • Massages
  • Hot tub
  • Aromatherapy
  • Sauna
  • Facials
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in fee for check-in between noon and 6:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for myr 180.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately myr 80 for adults and myr 40 for children late check-in fee for check-in between noon and 6:00 pm rollaway bed fee: myr 180.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Trein
May 9, 2026 12:50:54 PM
Review Score:   8
Summary: A lovely hotel by the waterfront with an amazing view of yachts and the islands. All meals are in the buffet restaurant that provides a huge choice of local dishes and some international food. There is a tiny bar by the waterfront that serves simple food in the evenings. Excellent service staff and ambience. The hotel is just 15 minutes from the airport and 10 minutes to shopping malls, served by the hotel's free shuttle bus. Grab to the city is easy to get and inexpensive. Very convenient location. A hassle-free stay at this lovely hotel.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King
Room Size: 355 square feet m2
1 King Bed
Deluxe King

General

Ping - 9, Shower grab bar height (centimeters) - 30, Grab bar - in shower, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 355, Wheelchair accessible, Extra bed count 1, Square meters - 33, Private bathroom, Shower grab bar height (inches) - 12, Courtyard view, Bed count minimum 1, Bed count maximum 1
Pacific Executive Suite
Room Size: 1130 square feet m2
1 King Bed
2 Twin Beds
Pacific Executive Suite

General

Dining table, Number of bedrooms - 1, Sea view, Extra bed count 1, Number of living rooms 1, Ping - 31, Separate dining area, Square feet - 1130, Private bathroom, Square meters - 105, Separate sitting area, Bed count minimum 1, Bed count maximum 2
Premium Sea View Twin
Room Size: 330 square feet m2
2 Twin Beds
Premium Sea View Twin

General

Square meters - 31, Ping - 9, Private bathroom, Number of bedrooms - 1, Square feet - 330, Sea view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Pacific Junior Suite
Room Size: 807 square feet m2
1 King Bed
2 Twin Beds
Pacific Junior Suite

General

Square meters - 75, Private bathroom, Number of bedrooms - 1, Square feet - 807, Ping - 22, Separate sitting area, Golf view, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Bed count maximum 2
Deluxe Twin
Room Size: 355 square feet m2
2 Twin Beds
Deluxe Twin

General

Private bathroom, Square meters - 33.0, Ping - 10.0, Number of bedrooms - 1, Room and bed type depend on availability check-in, Courtyard view, Square feet - 355, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Family Room
Room Size: 720 square feet m2
3 King Bed and Twin Beds
Family Room

General

Square feet - 720, Private bathroom, Number of bedrooms - 1, Golf view, Bed count maximum 3, Extra bed count 1, Square meters - 67, Number of living rooms 1, Number of bathrooms - 2, Ping - 20, Separate dining area, Bed count minimum 3
Premium Sea View King
Room Size: 330 square feet m2
1 King Bed
Premium Sea View King

General

Square meters - 31, Ping - 9, Private bathroom, Number of bedrooms - 1, Square feet - 330, Sea view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Sea View
Room Size: 355 square feet m2
2 Twin Beds
Deluxe Sea View

General

Private bathroom, Number of bedrooms - 1, Sea view, Square feet - 355, Extra bed count 1, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Premium Twin
Room Size: 330 square feet m2
2 Twin Beds
Premium Twin

General

Square meters - 31, Ping - 9, Private bathroom, Number of bedrooms - 1, Square feet - 330, Balcony, Golf view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium King
Room Size: 355 square feet m2
1 King Bed
Premium King

General

Ping - 9, Private bathroom, Number of bedrooms - 1, Balcony, Golf view, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
Deluxe Sea View King
Room Size: 355 square feet m2
1 King Bed
Deluxe Sea View King

General

Shower grab bar height (centimeters) - 30, Private bathroom, Grab bar - in shower, Shower grab bar height (inches) - 12, Number of bedrooms - 1, Sea view, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this The Pacific Sutera Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Pacific Sutera Hotel starts from $315 per night with includes Pool, TV, Wheelchair Accessible, Ocean View, Wellness Facilities, Bar, Toiletries, Air Conditioner, View, Balcony/Terrace, Transportation/Shuttle, Business Services, Spa, Breakfast, Hot Tub, Designated Smoking Area, Internet, Kitchen, Accessibility, Sports/Activities, Bedding/Linens, Guest Services, Child Friendly, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pacific Sutera Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Pacific Sutera Hotel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD315
You will be redirected to  
Hot Deal - It has been viewed 193 times today
Not the right fit? Check out our other properties in Downtown Kota Kinabalu
Jesselton Quay - SeaView From US $93
         

10.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
MTS @ Riverson SOHO From US $56
         

|
8.0 (61 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Kivana Suite, Vetro 11 by Ayuhouz From US $109
         

|
10.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
Dorcas Service Apartment - Marina Court From US $62
         

|
6.9 (48 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Stunning Sunset Sea View Villa From US $431
         

New
Apartment
  • Air Conditioner
  • Pet Friendly
  • Designated Smoking Area
T & H Vacation Condo @Marina Court From US $53
         

|
6.4 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Comfort Loft City Centre @ IMAGO Shopping Mall From US $63
         

|
7.4 (46 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
The Shore Partial Seaview From US $86
         

Condo at the Heart of the City From US $77
         

New
Apartment
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
HUGE 3 bed ~ Great for big families From US $73
         

6.8 (3 Reviews)
Apartment
  • Air Conditioner
  • Pool
  • Designated Smoking Area
Cool & Comfy - 3 Bedroom From US $75
         

8.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
My Prestigious Space From US $66
         

New
Apartment
  • Air Conditioner
  • Pool
  • TV
Family Apartment - Big families welcome! From US $65