Is this Hotel Serrano pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Serrano have a swimming pool?

No, this Hotel Serrano does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Serrano?

Best-rates for the Hotel Serrano starts from $261 per night with includes Accessibility, Bedding/Linens, Bar, Breakfast, Internet, Air Conditioner, Wheelchair Accessible, Security/Safety, Wellness Facilities, Guest Services, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Serrano a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Serrano wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Serrano is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Serrano?

Based on the information reported by the owner or manager, the Hotel Serrano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Serrano?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Serrano | Hotel in Madrid

Name: Hotel Serrano
Address: Madrid, Madrid, Spain, ES
Price range: Prices for upcoming dates start at $261 per night
Rating: 8.8

| 8.8 (476 Reviews) | 1 Bathroom

Hotel in Castellana, Madrid

Hotel with a bar, near Gran Via
A bar/lounge, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Serrano offers 34 accommodations with safes and complimentary newspapers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bidets, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Bidet

Hair dryer

Private bathroom

Bathtub or shower

Bedroom

Air conditioning (climate-controlled)

Bed sheets

Free newspapers

Phone

Laptop-friendly workspace

Safe

Soundproofing

Breakfast

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 16.5 for adults and EUR 7.50 for children

Room service available

1 bar

1 coffee shop/cafe

Parking

Offsite parking within 656 ft (EUR 30 per day)

Accessibility

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Entertainment

LCD TV

General

Free newspapers in lobby

Front-desk safe

Elevator

Spanish

Polish

Italian

English

Smoke-free property

Guest Services

Laundry facilities

Babysitting (surcharge)

Soundproofed rooms

Luggage storage

Concierge services

24-hour front desk

Tour/ticket assistance

Laundry facilities

Dry cleaning service

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 16.5 for adults and eur 7.50 for children nearby parking fee: eur 30 per day (656 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Periklis

Nov 22, 2025 04:26:08 PM

Review Score: 6

Summary: Is not a 4 star hotel. Location is good and breakfast is decent.

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Single Use Room Size: 193 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 193, Number of bedrooms - 0, Ping - 5, Square meters - 18, Bed count minimum 1, Bed count maximum 2
Double Room Room Size: 193 square feet m² 2 Twin Beds 1 Double Bed	General Number of living rooms 0, Square feet - 193, Number of bedrooms - 0, Square meters - 18, Bed count minimum 1, Ping - 5.42, Bed count maximum 2
Single Room Room Size: 151 square feet m² 1 Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Superior Room Room Size: m² 2 Large Twin Beds	General Number of bedrooms - 1, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2