Hotel Serrano | Hotel in Madrid

| 8.6 (2939 Reviews) |  3 Bathrooms  6 Guests
Castellana Hotel | Hotel Serrano

Hotel in Castellana, Madrid

Located in the Salamanca district of Madrid, Hotel Serrano is 1312 feet from Rubén Darío Metro Station. The stylish rooms include a flat-screen TV and air conditioning or heating in rooms depending on weather conditions. Hotel Serrano is next to the city’s fashionable shops on Ortega y Gasset Street. It is a 15-minute walk to Plaza Cibeles and the Retiro Park. The hotel is well-connected with the center by bus. A buffet breakfast is served in the hotel’s breakfast room and room service is available for an additional charge. There is also a bar and staff at the 24-hour reception can recommend nearby restaurants.

Hotel Serrano is located in Madrid.

This 34 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Child Friendly, Air Conditioner, and several others. This is a 4 star rated property and has over 2939 reviews with the average score of 8.6 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Serrano in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Serrano”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
TV
Accessibility
Transportation/Shuttle
Security/Safety
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Bar
  • Coffee house on site
Parking
  • Parking
General
  • Heating
  • Smoke-free property
  • Wifi in all areas
  • Safe
  • Air conditioning
  • Elevator
Guest Services
  • Dry cleaning
  • Shared lounge/TV area
  • Daily housekeeping
  • 24-hour front desk
  • Tour desk
  • Fax/Photocopying
  • Concierge
  • Baggage storage
  • Ironing service
  • Car rental
  • Laundry
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • Key card access
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.36
Location:
9.46
Staff:
9.25
Facilities:
8.37
Comfort:
8.86
Cleanliness:
8.85
Juan Carlos
Aug 28, 2025 07:00:00 AM
Review Score:   8
Italy
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: location
Summary: Great location, nice staff, good quality/price option for a visit to Madrid
See All Reviews

Room Arrangement

Room Info Facilities
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Bathtub or shower, Shower, Toilet, Bidet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Heating, Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed

View

Inner courtyard view

Layout

Window

Safety features

Air purifiers
Double or Twin Room
Room Type: Twin/Double
Room Size: 18 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Heating, Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Layout

Window

Safety features

Air purifiers
Double Room with Lounge
Room Type: Twin/Double
Room Size: 23 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Bidet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Free toiletries, Shower cap, Hairdryer

General

Soundproof, Heating, Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Key card access

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Outdoors

Balcony, Terrace

Living Area

Sitting area, Sofa, Desk

View

City view, View, Quiet street view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Raised toilet

Room Amenities

Hypoallergenic pillow, Socket near the bed

Layout

Window

Safety features

Air purifiers
Check Hotel Availability
Nightly rates from:
USD US $92
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