Hotel Puerta America | Hotel in Madrid

| 8.4 (6824 Reviews) |  4 Bathrooms  11 Guests
Prosperidad Hotel | Hotel Puerta America

Hotel in Prosperidad, Madrid

The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device. The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid. Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighborhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away. Cartagena Metro Station is just 656 feet from the hotel.

Hotel Puerta America is located in Madrid.

This 309 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Guest Services, Entertainment, and several others. This is a 5 star rated property and has over 6824 reviews with the average score of 8.4 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 309 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Puerta America in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Puerta America”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Breakfast in the room
  • Special diet meals (on request)
  • Bar
  • Wine/Champagne
  • Coffee house on site
  • Restaurant
  • Fruit
Parking
  • Private Parking
  • Parking garage
  • Accessible parking
  • Electric vehicle charging station
  • Parking on site
  • Parking
Activities
  • Fitness center
  • Fitness
General
  • Heating
  • Non-smoking rooms
  • Air conditioning
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Elevator
  • Safe
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Laundry
  • Babysitting/Child services
  • Fax/Photocopying
  • Dry cleaning
  • Suit press
  • Daily housekeeping
  • Currency exchange
  • Baggage storage
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Ironing service
  • Concierge
  • Car rental
  • Room service
  • Tour desk
  • Packed lunches
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor pool
  • Garden
  • Outdoor pool (seasonal)
  • Sun deck
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Face masks for guests available
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

When booking more than 9 rooms, different policies and additional supplements may apply, the credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit, all cots and extra beds are subject to availability and have to be requested in advance, please note the following prices for children's breakfast:, *up to 4 years, free;, *from 5 to 12 years, eur 12,50 per day, private parking is available on site (reservation is not possible). parking costs € 30 per day. this is subject to availability at each entrance to the building.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, swimming pool: closed from wed, sep 16, 2026 until mon, jun 14, 2027

Reviews

Value for money:
8.04
Location:
8.16
Staff:
9.07
Facilities:
8.43
Comfort:
8.72
Cleanliness:
8.82
Konstantinos
Aug 31, 2025 07:00:00 AM
Review Score:   9
Greece
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

General

Safe, Heating, Air conditioning, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Hairdryer, Private bathroom, Toilet, Free toiletries, Bathtub or shower

Services

Wake-up service/Alarm clock

Living Area

Desk

View

View

Bedroom

Childrens' cribs
Junior Suite with Executive Lounge Access
Room Type: Double
Room Size: 45 m2
1 Queen bed(s) Bed
Junior Suite with Executive Lounge Access

General

Safe, Heating, Air conditioning, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Bathroom

Hairdryer, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Bathtub or shower

Services

Wake-up service/Alarm clock

Living Area

Desk, Sitting area

View

View

Bedroom

Childrens' cribs

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge
Space Club by Zaha Hadid
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Space Club by Zaha Hadid

Bathroom

Hairdryer, Bathtub, Slippers, Private bathroom, Free toiletries, Toilet, Bathrobe

General

Safe, Heating, Air conditioning

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Living Area

Desk

View

View
Executive Suite with Executive Lounge Access
Room Type: Suite
Room Size: 60 m2
1 Full bed(s) Bed
Executive Suite with Executive Lounge Access

Bathroom

Hairdryer, Bathtub, Slippers, Private bathroom, Free toiletries, Toilet, Bathrobe

General

Safe, Heating, Air conditioning

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Living Area

Desk, Sitting area

View

City view, View

Bedroom

Childrens' cribs

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Complimentary afternoon snacks and drinks in the executive lounge

FAQ's

Is this Hotel Puerta America pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Puerta America?

Check-in time for Hotel Puerta America starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Puerta America have a swimming pool?

Yes, this Hotel Puerta America has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Puerta America?

Best-rates for the Hotel Puerta America starts from $108 per night with includes Child Friendly, Restaurant, View, EV Charge Station, Business Services, Laundry, Air Conditioner, Guest Services, Entertainment, Internet, Fireplace/Heating, Parking, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Wellness Facilities, Bar, Pool, Accessibility, Transportation/Shuttle, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Puerta America a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Puerta America wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Puerta America is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Puerta America?

Based on the information reported by the owner or manager, the Hotel Puerta America indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Puerta America?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD108
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